Stop answering the same bug report five times. Merge duplicates before you even open your inbox.
Deduplicate and merge support tickets for solo SaaS founders
Solo SaaS founders handling support themselves with <500 users
Users send duplicate emails and multiple threads for the same bug, burning dev time on triage instead of shipping
Solo founders are launching faster with AI but support tooling assumes a team; the gap between 0 users and needing Zendesk is unserved
Subscription $29/mo — cheaper than Intercom and targeted at the solo-founder pain point specifically
These are unedited posts and comments from Reddit and Hacker News that fed the hypothesis. Click any of them to read the source.
“Honestly, how are you guys not losing your minds over support emails? [I will not promote]”
The volume isn't even the worst part anymore, it’s the redundancy. I’m getting people who send an email, then send the exact same email 3 hours later because i didn’t reply fast enough. or they send three separate threads for the same bug. i feel like 40% of my "support time" is…
Read on Reddit →“59k impressions, 0 sign-ups. Is self-improvement a dead market, or is my SaaS fundamentally flawed?”
I built a SaaS tool to help people achieve their goals using an AI-driven Mandalart (9x9 grid) system. I recently ran an ad campaign that reached **59,180 impressions**, but the results are devastating: almost **zero sign-ups.** I’ve poured my soul into this since the beginning …
Read on Reddit →“I got tired of watching people quit on good startup ideas”
I spent the last few months building something I wish existed when I first started trying to build startups. Most people don’t fail because they lack ideas. They fail because the process is chaos. You open 47 tabs trying to figure out: \- how to validate an idea \- what A…
Read on Reddit →Want to build it?
It’s yours. We mine the ideas, you ship the products. If you do build it, tag @hyperautomationlabs — we’ll feature it.